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Stay safe and learn from home. All our programmes are now conducted virtually.

FAQ

Funding Support

Can I use SkillsFuture Credits to offset the remaining course fee?

Yes. For Singaporeans aged 25 years old and above, you can use your SkillsFuture Credits to offset the remaining course fee.

After you have registered for a course, a VI representative will reach out to guide you with the SkillsFuture Credits Claim Application.

Is there funding support available?

Yes, there is funding support from The Institute of Banking & Finance (IBF) for our IBF-accredited programmes.

The IBF Standards Training Scheme (“IBF-STS”) provides funding for training and assessment programmes accredited under the Skills Framework for Financial Services.

For our training programmes that are accredited under the IBF Standards, eligible Singaporeans & PRs can apply for funding support under the IBF Standards Training Scheme (IBF-STS), subjected to all eligibility criteria being met.

For training programmes commencing between 8 April 2020 and 31 December 2021 (both dates inclusive):

  • Funding Support: 90% of direct training cost

For more information on the funding support, please visit: https://www.ibf.org.sg/programmes/Pages/IBF-STS.aspx

Vertical Institute’s training programmes that are accredited under the IBF Standards:

Who is eligible for funding support?
  • Both self-sponsored individuals and company sponsored* individuals.
  • All Singapore Citizens or Singapore Permanent Residents,
  • Must be physically based in Singapore; and
  • Must successfully complete the course (including passing all relevant assessments and examinations).​

*Please note that company-sponsored individuals have to be from Financial Institutions that are regulated by the Monetary Authority of Singapore (MAS) (either licensed / exempted from licensing) or Fintech companies that are registered with the Singapore Fintech Association.

How do I obtain funding support?

This funding support works on a nett fee model. This means that participants only need to pay the unfunded portion of the course fees (10%).  This can be offset with your SkillsFuture Credits.

For Self-Sponsored:

Firstly, you must be a Singaporean or Singapore Permanent Resident (PR) that is physically based in Singapore.

Thereafter, you will pay the course fees minus the funding support which is 10% of the course fees.

For example, if the course fees are S$2500, you will only be paying S$250 nett.

For Company-Sponsored:

Firstly, you must be a Singaporean or Singapore Permanent Resident (PR) that is physically based in Singapore and working in an eligible company which refers to Financial Institutions that are regulated by the Monetary Authority of Singapore (MAS) (either licensed / exempted from licensing) and Fintech companies that are registered with the Singapore Fintech Association.

Thereafter, your company will pay the course fees minus the funding support which is 10% of the course fees.

For example, if the course fees are S$2500 , the company will be paying S$250 nett for company-sponsored participants.

Are there course requirements for funding support?

For you to receive funding support, please take note of the following:

  • Minimum of 75% attendance (this means that you must attend at least 6 out of 7 lessons)
  • Pass the Capstone Project Assessment

Our Courses

How are VI’s courses conducted?

All our courses are part-time and generally held on weekends or weekday evenings. Due to COVID-19, our courses are now fully held virtually, conducted via Zoom.

Our students will have access to our e-learning portal where they can access course materials and submit assignments before class.

How much time do I need to dedicate to a course outside of the classroom?

It varies by course and by person, but be prepared to dedicate some time outside of the classroom each week to review course material and complete the capstone project assessment. Our courses are designed to be rigorous and intensive, but, most importantly, incredibly rewarding!

Will the courses be suitable for me if I have no knowledge or experience in the subject matter (e.g., no prior UX design knowledge)?

Our bootcamps are geared toward individuals with no prior knowledge of a subject required. Additionally, some of our courses feature pre-work course materials to get you up to speed with essential concepts and tools. We also provide support through our team of instructors, e-learning platform, course materials, teaching assistants, office hour consultations and any additional help as required to provide personalized feedback.

What benefits do students receive once they complete a VI course?

Upon course completion, students will be presented with a digital certificate by Vertical Institute. Our alumni also become part of the VI community where members can leverage connections with students, alumni, instructors and experts through networking opportunities, events and more. 

Course Registration

How do I secure my spot in a course?

To ensure all VI students get the individual attention and resources they need to succeed, class slots are limited for each intake. As such, we require participants to pay a small initial deposit to secure their slot to ensure that they are serious learners.

The application process is as follows:

1. Students are required to place an initial deposit of $100 to secure their slot.

2. Once payment has been made, your spot in the course is secure and our admissions manager will reach out to you for administrative matters within 24 hours.

3. Students will then be required to pay the remaining course fees before the first lesson. If you are using SkillsFuture credits to offset the nett fee after funding, your $100 deposit will be fully refunded to you.

What payment methods do you accept?

For the initial $100 deposit: You can pay securely using credit/debit card via Stripe. We strictly do not store any credit card information.

For the remaining course fees: We accept bank transfer and PayNow. Our admissions manager will reach out to you to aid you with payment matters after registration.

For paying with SkillsFuture Credits: If you are using SkillsFuture Credits to pay for your nett fee after IBF Funding, our admissions manager will assist you with the claim application after you have registered.

What is your cancellation and refund policy?

Course fees are strictly non-refundable once you have paid.

In the event that a participant is unable to commit to the schedule, Vertical Institute will allow the participant to reschedule their classes to another intake, subject to availability.