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Your well-being matters. In response to COVID-19, all our programmes are now shifted online/remotely.

FAQ

Course

How are VI’s courses conducted?

All our courses are part-time and generally held on weekends or weekday evenings. Our course offerings are either held live online or classroom-based.

Our students will have access to our e-learning portal where they can access course materials and submit assignments before class.

How much time do I need to dedicate to a course outside of the classroom?

It varies by course and by person, but, as a part-time student, be prepared to work hard and dedicate some time outside of the classroom each week to review course material and complete homework assignments. In any case, our courses are designed to be rigorous and intensive, but, most importantly, incredibly rewarding!

Will the courses be suitable for beginners with no knowledge or experience in the subject matter (e.g., data analytics, UX design)?

Our courses are geared toward beginners with no prior knowledge of a subject required. Additionally, some of our courses feature pre-work course materials to get you up to speed with essential concepts and tools. We also provide support through our team of instructors, e-learning platform, course materials, teaching assistants, office hour consultations and any additional help as required to provide personalized feedback.

What benefits do students receive once they complete a VI course?

Upon course completion, students will be presented with a digital certificate by Vertical Institute. Our alumni also become part of the VI community where members can leverage connections with students, alumni, instructors and experts through networking opportunities, events and more. 

Securing a course spot

How do I secure my spot in a course?

To ensure all VI students get the individual attention and resources they need to succeed, class slots are limited.

The application process is as follows:

1. Students are required to place an initial down payment of $100 to secure their slot.

2. Once payment has been made, your spot in the course is secure and your login details for the e-learning portal will be sent to your email address.

3. Students will then be required to pay the remaining course fees before the first lesson.

Payment, cancellation and refund policy

What payment methods do you accept?

For the initial down payment: you can pay securely using credit/debit card via Stripe.

For the remaining course fees: we accept cash, cheque, bank transfer and PayNow. For PayNow, you can simply scan our bank QR code given for convenience. For credit card payment, we impose a 3.5% credit card processing fee.

What is your cancellation and refund policy?

The initial down payment and subsequent full payment for all courses is non-refundable except in the event that Vertical Institute cancels the course. In the event that a participant is unable to commit to the schedule, Vertical Institute will allow the participant to reschedule their classes to another intake, subject to availability.