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Vertical Institute Divider Frequently Asked Questions

Frequently Asked Questions

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Government Subsidies

Are there course fee subsidies available?

Yes, you can receive up to 70% funding support from The Institute of Banking & Finance (IBF) for our IBF-accredited programmes. The balance course fees (after subsidy) can be offset using your SkillsFuture Credits or NTUC UTAP funding.

The IBF Standards Training Scheme (“IBF-STS”) provides funding for training and assessment programmes accredited under the Skills Framework for Financial Services.

For our training programmes that are IBF-accredited, eligible Singaporeans & PRs may receive funding support under the IBF Standards Training Scheme (IBF-STS), subjected to all eligibility criteria being met.

For more information on the funding support, please visit: https://www.ibf.org.sg/home/for-individuals/skills-and-jobs-development/training-support/IBF-STS

Can I use SkillsFuture Credits to pay for the remaining course fee after funding?

Yes. For self-sponsored Singaporeans aged 25 years old and above, you can use your SkillsFuture Credit to offset the remaining course fees after IBF funding.

To check your SkillsFuture credit balance, please follow these steps:

  1. Go to https://myskillsfuture.gov.sg
  2. Click on ‘Submit SkillsFuture Credit Claims’
  3. Login with your SingPass
  4. Click on the arrow (>) at the top right hand corner. You will be able to see a drop-down list of your Available SkillsFuture Credits.
  5. Please note that our bootcamps are not eligible for “Additional SkillsFuture Credit (Mid-Career Support)’. You will only be able to use available credits from ‘SkillsFuture Credit’ and ‘One-off SkillsFuture Credit Top-Up’.

After you have registered for a course, a VI representative will reach out to guide you with the SkillsFuture Credits claim application.

Can NTUC Union members use UTAP to offset the remaining course fee after funding?

Yes, all our courses are eligible for Union Training Assistance Programme (UTAP) Funding. NTUC Union members can use UTAP to offset 50% of unfunded course fees (capped at $500 per year).

This claim must be done after completion of the course. Please refer to the UTAP FAQ for more information.

Can I use SkillsFuture Credits and UTAP at the same time?

Yes, you can utilise both at the same time. UTAP can only be applied after SFC has been applied.

For illustration purposes only:Subsidy Calculation

Am I eligible for IBF funding support?

The IBF funding support works on a nett fee model. This means that the subsidy is applied upfront, and you will only need to pay the balance course fees after the subsidy. For example, if you are eligible for 70% subsidy, you only need to pay the remaining 30% upfront.

To be eligible, you’ll have to meet the following prerequisites.

For Self-Sponsored:

All Singaporeans or Singapore Permanent Residents (PRs) that are physically based in Singapore and successfully complete the course will be eligible.

  • Be a Singaporean Citizen or PR based in Singapore
  • Minimum of 75% attendance (this means that you must attend at least 6 out of 7 lessons)
  • Pass the final assessment


Any balance course fees can be offset using your SkillsFuture Credits & NTUC UTAP funding.


For Company-Sponsored:

  • Be from Financial Institutions that are regulated by the Monetary Authority of Singapore (MAS) (either licensed / exempted from licensing) or Fintech companies that are registered with the Singapore Fintech Association.
  • Be a Singaporean Citizen or PR physically based in Singapore
  • Minimum of 75% attendance (this means that you must attend at least 6 out of 7 lessons)
  • Pass the final assessment

Course Information

How are VI courses conducted?

All our courses are part-time held on weekends or weekday evenings. They are conducted fully virtual via Zoom. There will be 1 main instructor and on average 2 teaching assistants for each class.

Our students will have access to our e-learning portal where they can access course materials and submit assignments.

Are there any pre-requisites for our courses?

Our programmes are suitable for beginners with no pre-requisites.

Is there a certificate granted at the end of the course?

Upon successful completion of our IBF-accredited courses, participants will be awarded a digital certificate by Vertical Institute. VI alumni use their course certificate to demonstrate skills to employers and their LinkedIn network.

Our programmes are well-regarded by top companies, who contribute to our curriculum and use our courses to train their own teams.

How much time do I need to dedicate to a course outside of the classroom?

It varies by course and by person, but be prepared to dedicate some time outside of the classroom each week to review course material and complete the capstone project assessment. Our courses are designed to be rigorous and intensive, but, most importantly, incredibly rewarding!

Will the courses be suitable for me if I have no knowledge or experience in the subject matter?

Our bootcamps are geared toward individuals with no prior knowledge of a subject required. Additionally, some of our courses feature pre-work course materials to get you up to speed with essential concepts and tools. We also provide support through our team of instructors, e-learning platform, course materials, teaching assistants, office hour consultations and any additional help as required to provide personalised feedback.

What benefits do students receive once they complete a VI course?

Upon course completion, students will be presented with a digital certificate by Vertical Institute. Our alumni also become part of the VI community where members can leverage connections with students, alumni, instructors and experts through networking opportunities, events and more. 

Are job placements guaranteed after the course?

No. Vertical Institute has a network of hiring partners that we work with to provide opportunities to our graduates, however, we do not guarantee any job placements after the course. Ultimately, the onus of landing a job placement falls on the individual student.

The courses are IBF-accredited and you will receive an employer-recognised certificate of completion.

What if I cannot attend a class?

If you miss a lesson, you are allowed to attend a makeup class. This would be the corresponding class of another intake that same week, subject to availability. If you cannot make it for the makeup class, then you can simply watch the recorded lesson video.

Your attendance is only counted if you attend a makeup class.

Course Registration

How do I sign up for a course?

1. Simply go to elearn.verticalinstitute.com/apply to register for a class intake.

2. Within 24 hours, our admissions team will reach out to assist you with the course fee payment and claims.

What payment methods do you accept?

For the initial $50 deposit: You can pay securely using credit/debit card via Stripe on the apply page. We strictly do not store any credit card information.

For the remaining course fees: We accept bank transfer and PayNow. Our admissions manager will reach out to you to assist you with payment matters after registration.

For paying with SkillsFuture Credits: If you are using SkillsFuture Credits to pay for your nett fee after IBF Funding, our admissions manager will assist you with the claim application after you have registered.

What is Vertical Institute's Refund Policy?

The initial $50 deposit and any course fees paid are strictly non-refundable.

The only event in which we will refund your $50 deposit is if you are using SkillsFuture Credits to pay for the remaining course fees after funding support.

What is Vertical Institute's Withdrawal Policy?

If you drop out of a course halfway / fail to meet the minimum attendance requirements / fail to submit and pass the assessment, IBF will not subsidise your course fees and you will be liable for the full course fee amount.

Vertical Institute reserves the right to clawback the funded amount from the trainee if he/she did not fulfill the eligibility criteria.

Why do I need to pay a deposit?

This is to ensure fairness to other students. As slots in each class are limited, this helps us guarantee your slot and ensures that as many eager learners as possible have the opportunity to join. If a student reserves a spot without a deposit and then cancels at the last minute, it prevents others from benefiting from that slot.

What are the In-demand Courses at Vertical Institute?

Here are the sought-after programs at Vertical Institute to jumpstart your journey into the tech industry.

1. Cyber Security Course

2. Data Analytics Course

3. Advanced Data Analytics Course

4. Digital Marketing Course

5. Blockchain Course

6. UX Design Course

7. Data Science Course

Unleash your potential, Acquire tech skills today!

We believe in making tech available to everyone, supporting you in achieving your goals, and fostering a community where everyone can thrive and succeed.