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Stay safe and learn from home. All our programmes are now conducted virtually.

FAQ

Funding Support

Q. Is there funding support available?

Yes, there is up to 90% funding support from The Institute of Banking & Finance (IBF) for our IBF-accredited programmes:

The IBF Standards Training Scheme (“IBF-STS”) provides funding for training and assessment programmes accredited under the Skills Framework for Financial Services.

For our training programmes that are IBF-accredited, eligible Singaporeans & PRs may receive funding support under the IBF Standards Training Scheme (IBF-STS), subjected to all eligibility criteria being met.

For more information on the funding support, please visit: https://www.ibf.org.sg/programmes/Pages/IBF-STS.aspx

    Q. Can I use SkillsFuture Credits to offset the remaining course fee after funding?

    Yes. For self-sponsored Singaporeans aged 25 years old and above, you can use your SkillsFuture Credits to offset the remaining course fee after funding.

    After you have registered for a course, a VI representative will reach out to guide you with the SkillsFuture Credits claim application.

    Q. Who is eligible for funding support?

        For Self-Sponsored:

        All Singaporeans or Singapore Permanent Residents (PRs) that are physically based in Singapore and successfully complete the course (including passing the assessment), are eligible for up to 90% IBF funding support.

        For Company-Sponsored:

        Company-sponsored participants have to

        • Be from Financial Institutions that are regulated by the Monetary Authority of Singapore (MAS) (either licensed / exempted from licensing) or Fintech companies that are registered with the Singapore Fintech Association.
        • Be a Singaporean or Singapore Permanent Resident (PR) that is physically based in Singapore
        • Successfully complete the course (including passing the assessment)

        Q. How do I obtain funding support?

        This funding support works on a nett fee model. This means that participants only need to pay the unfunded portion of the course fees. This nett fee can be fully paid with your SkillsFuture Credits.

        For Self-Sponsored:

        You must be a Singaporean or Singapore Permanent Resident (PR) that is physically based in Singapore. You will only need to pay the course fees minus the funding support. For example, if you are eligible for 90% funding support, you will only be paying S$250 nett, which can be paid with your SkillsFuture Credits.

        For Company-Sponsored:

        You must be a Singaporean or Singapore Permanent Resident (PR) that is physically based in Singapore and working in an eligible company:

        • Financial Institutions that are regulated by the Monetary Authority of Singapore (MAS) (either licensed / exempted from licensing)
        • Fintech companies that are registered with the Singapore Fintech Association 

         

        Your company will pay the course fees minus the funding support. For example, if you are eligible for 90% funding support, the company will be paying S$250 nett for company-sponsored participants.

        Eligible companies will further be able to claim the remaining course fees after funding with the Training Allowance Grant (TAG) (S$10/hour of eligible training and assessment hours).

        Q. Are there requirements for funding support?

        For you to receive funding support, please take note of the following:

        • Minimum of 75% attendance (this means that you must attend at least 6 out of 7 lessons)
        • Pass the Capstone Project Assessment

        Q. Are there any pre-requisites for our courses?

        Our programmes are suitable for beginners with no pre-requisites.

        Q. Is there a certificate granted at the end of the course?

        Upon successful completion of our IBF-accredited courses, participants will be awarded a digital certificate by Vertical Institute. VI alumni use their course certificate to demonstrate skills to employers and their LinkedIn network.

        Our programmes are well-regarded by top companies, who contribute to our curriculum and use our courses to train their own teams.

            Our Courses

            How are VI’s courses conducted?

            All our courses are part-time and generally held on weekends or weekday evenings. Due to COVID-19, our courses are now fully held virtually, conducted via Zoom.

            Our students will have access to our e-learning portal where they can access course materials and submit assignments before class.

            How much time do I need to dedicate to a course outside of the classroom?

            It varies by course and by person, but be prepared to dedicate some time outside of the classroom each week to review course material and complete the capstone project assessment. Our courses are designed to be rigorous and intensive, but, most importantly, incredibly rewarding!

            Will the courses be suitable for me if I have no knowledge or experience in the subject matter (e.g., no prior UX design knowledge)?

            Our bootcamps are geared toward individuals with no prior knowledge of a subject required. Additionally, some of our courses feature pre-work course materials to get you up to speed with essential concepts and tools. We also provide support through our team of instructors, e-learning platform, course materials, teaching assistants, office hour consultations and any additional help as required to provide personalized feedback.

            What benefits do students receive once they complete a VI course?

            Upon course completion, students will be presented with a digital certificate by Vertical Institute. Our alumni also become part of the VI community where members can leverage connections with students, alumni, instructors and experts through networking opportunities, events and more. 

            Course Registration

            How do I secure my spot in a course?

            To ensure all VI students get the individual attention and resources they need to succeed, class slots are limited for each intake. As such, we require participants to pay a small initial deposit to secure their slot to ensure that they are serious learners.

            The application process is as follows:

            1. Students are required to place an initial deposit of $100 to secure their slot.

            2. Once payment has been made, your spot in the course is secure and our admissions manager will reach out to you for administrative matters within 24 hours.

            3. Students will then be required to pay the remaining course fees before the first lesson. If you are using SkillsFuture credits to offset the nett fee after funding, your $100 deposit will be fully refunded to you.

            What payment methods do you accept?

            For the initial $100 deposit: You can pay securely using credit/debit card via Stripe. We strictly do not store any credit card information.

            For the remaining course fees: We accept bank transfer and PayNow. Our admissions manager will reach out to you to aid you with payment matters after registration.

            For paying with SkillsFuture Credits: If you are using SkillsFuture Credits to pay for your nett fee after IBF Funding, our admissions manager will assist you with the claim application after you have registered.

            What is your cancellation and refund policy?

            Course fees are strictly non-refundable once you have paid.