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How To Claim NTUC UTAP Funding? Updated Guide 2025

By Vertical InstitutePublished on: June 10, 202212 minutes read

Looking for updated and simplified resources about the NTUC UTAP Funding? We are happy that you are here. Learning specialised courses can be an investment, but it doesn’t have to be costly. In Singapore, there are multiple subsidies available to help individuals upskill, including the Union Training Assistance Programme (UTAP) by NTUC. This guide will walk you through everything you need to know about NTUC UTAP funding — from eligibility and application to frequently asked questions.

What Is NTUC UTAP?

The Union Training Assistance Programme (UTAP) is a training benefit designed for NTUC members and NTUC Starter members, helping them reduce their training costs. UTAP aims to support skills upgrading and re-skilling, empowering members to stay competitive in the job market.

  • NTUC Members: Receive 50% support for unfunded course fees, up to $250 per year.
  • NTUC Members aged 40 and above: Receive Enhanced UTAP support of up to $500 per year.
  • NTUC Starter Members (aged 18-25): Receive 50% support for unfunded course fees, up to $200 per year.

What are Unfunded Course Fees?

Unfunded course fees refer to the remaining cost of a course after all other government subsidies, such as SkillsFuture Credits, have been applied.

Additionally, members have also asked us to notify the Training Provider (TP) to include the following note for UTAP claims:

“Ensure your NTUC membership is active and your course begins within the supported period before applying for UTAP.”

Understanding How NTUC UTAP Works

The following table demonstrates how NTUC UTAP funding applies based on member type and course fees:

CategoryCourse Fee (Before Subsidy)Government Subsidy (e.g., 90%)Course Fee Payable (After Subsidy)UTAP Support (50% of Payable Fee)Final Amount Payable
Regular NTUC Member$2,000-$1,800$200-$100$100
NTUC Member (Aged 40+)$2,000-$1,800$200-$100$100
NTUC Starter Member (18-25)$2,000-$1,800$200-$100$100

This table is for illustration purposes. The actual funding amount may vary.

Who Is Eligible For NTUC UTAP?

To qualify for NTUC UTAP funding, applicants must meet the following conditions:

  • Paid-Up Membership: Maintain a paid-up NTUC membership (including Starter membership) before course commencement, throughout the course, and at the point of claim.
  • Approved Courses: Courses must be supported under UTAP and conducted by approved training providers.
  • 75% Attendance Requirement: Applicants must achieve at least 75% attendance and complete all prescribed exams (if any).
  • No Double Funding: The course must not be fully sponsored by the company or covered by other funding types.
  • Timely Application: Claims must be submitted within 6 months after course completion.

How To Apply for NTUC UTAP Funding (Step-by-Step)

Follow these steps to apply for UTAP funding:

Step 1: Check Course Eligibility

  • Visit the NTUC website UTAP section.
  • Scroll to “Programmes for Members” and click “Learn More” under the UTAP section.
  • Verify if your chosen course is supported under UTAP.

Step 2: Register for Your Course

  • Sign up directly with the training provider offering the UTAP-supported course.
  • Complete your training while ensuring you meet the 75% attendance requirement.

Step 3: Submit Your UTAP Claim Online

  • Log in to your NTUC membership account using Singpass.
  • Click on “E-Services” and select “UTAP Application”.
  • Complete the application form, including your course details and payment information.
  • Submit the application. You will receive an email confirmation from NTUC.

Step 4: Monitor Your Application Status

  • Use the “E-Services” tab on the NTUC website to track your application status.
  • Approved claims are typically processed within 4 weeks, and disbursements are made via GIRO or cheque.

How to Check Your NTUC UTAP Claim Status

Keeping track of your UTAP claim status is straightforward. You can quickly verify the status of your claim through the NTUC website by following these steps:

Step 1: Access the NTUC Website

  • Go to the NTUC Website.
  • Click on “E-Services” in the main navigation menu.

Step 2: Log In Using Singpass

  • Select “Membership E-Statement”.
  • Log in using your Singpass details.

Step 3: Review Your Claim Status

  • Look for the section labelled “UTAP Balance” or “LinkPoints/Rebates”.
  • Your claim status will be displayed, including pending, approved, or rejected claims.

If you encounter any issues with your claim, you can contact the NTUC Membership Hotline at 6213 8008 (Monday – Friday, 9:00 am to 5:30 pm, Saturday, 9:00 am to 12:30 pm).

How To Make A UTAP Claim

You can claim your UTAP funding either upfront when signing up for a course or after completing the course, but you must submit your claim within 6 months of course completion.

Step-by-Step Guide to Submitting a UTAP Claim

  1. Visit the NTUC Website: Go to the UTAP Section on NTUC Website.
  2. Log in Using Singpass: Click on “E-Services” and then “UTAP Application”.
  3. Declare Your Membership: Confirm your NTUC Membership status.
  4. Fill in Course Details: Enter your course information, including the training provider, course name, and total course fee.
  5. Upload Required Documents:
    • Proof of Payment (Invoice or Receipt)
    • Proof of Completion (Certificate or Result Slip)
  6. Check and Submit: Review all details for accuracy before submitting the claim.
  7. Monitor Your Application Status: You can track your claim through the “E-Services” section on the NTUC website.

Expected Processing Time

After your application is approved, your UTAP funding will be disbursed within four weeks, either via GIRO or by cheque if your bank details cannot be verified.

How UTAP Claims Are Processed (Status Explanations)

The following table explains the various statuses your UTAP claim may display and what they mean:

Claim StatusWhat It MeansWhat to Do
Pending ApprovalClaim is awaiting review by NTUC.Check your claim status again in 2–3 weeks.
On-HoldClaim is held due to membership issues (e.g., unpaid fees).Resolve outstanding membership issues with NTUC.
EndorsedClaim submitted successfully and is in processing.No action needed.
ProcessingClaim is being checked.Wait for further updates within 2–3 weeks.
Pending DisbursementYour claim has been approved and is currently being processed for payment.Wait for disbursement within 4 weeks.
Disbursement SuccessFunding has been credited to your bank account or sent by cheque.Confirm receipt in your bank account.
Disbursement FailPayment could not be processed.Verify your bank details and contact NTUC for support.
Auto-RejectedClaim rejected automatically due to unmet criteria.Review rejection reasons in the notification email.
RejectedClaim rejected by a UTAP officer after review.Contact NTUC for clarification or re-application guidance.

Key Documents Required for UTAP Claim

When submitting your UTAP claim, ensure you have the following documents ready:

  • Proof of Payment: Invoice or receipt from the training provider.
  • Proof of Completion: Course certificate, result slip, or training attendance record.

Document Specifications:

  • Maximum file size: 3MB per file
  • Accepted formats: PDF, JPEG, JPG, PNG

Special Guidelines for NTUC Starter Members (Aged 18-25)

NTUC Starter Members are young individuals (aged 18-25) who are at the start of their careers. They enjoy a special UTAP funding arrangement designed to support their transition from school to work:

  • 50% Funding for Unfunded Course Fees: Up to $200 per year.
  • Eligibility: The same conditions as standard NTUC members apply.
  • Focus on Career Development: Priority is given to courses that enhance employability skills.

For young professionals just starting their careers, here are some recommended course categories under UTAP:

These courses are designed to equip young professionals with the skills they need to excel in today’s digital economy. 

Pro Tips for Maximising Your UTAP Funding

If you want to get the most out of your NTUC UTAP funding, keep these tips in mind:

  1. Apply for Multiple Courses: Since UTAP is calculated on a yearly basis, you can maximise your benefits by enrolling in multiple eligible courses.
  2. Choose High-Value Courses: Opt for courses that provide skills in high-demand industries (tech, digital marketing, data science).
  3. Keep Track of Deadlines: Make sure you submit your UTAP claim within 6 months of course completion to avoid missing out.
  4. Maintain Your Membership Status: Ensure your NTUC membership is active throughout the course duration and at the point of claim.
  5. Keep All Documentation: Always keep a copy of your proof of payment and course completion for claim verification.

What Is UTAP-Lite for NTUC Starter Members?

UTAP-Lite is a simplified version of the Union Training Assistance Programme (UTAP) specifically designed for NTUC Starter Members, who are young members aged 18 to 25. It provides the same essential benefits but is designed to simplify funding claims for young individuals starting their careers.

Key Features of UTAP-Lite:

  • 50% Course Fee Support: Receive up to $200 per year in subsidies for eligible courses.
  • Simplified Application Process: Direct access through NTUC’s e-Services.
  • Focus on Foundational Skills: Prioritises courses that help young professionals build essential career skills.
  • No Enhanced UTAP for Starter Members: Unlike regular members aged 40 and above, Starter Members are not eligible for the Enhanced UTAP (up to $500).

Who Can Apply for UTAP-Lite?

  • Must be an NTUC Starter Member (Aged 18-25).
  • Must maintain an active, paid-up NTUC Starter membership throughout the course duration and at the point of claim.
  • The course must be supported under UTAP and must be completed within the UTAP-supported period.
  • The course must not be fully sponsored by the company or covered by other funding types.

How to Apply for UTAP-Lite

  • Visit the NTUC Website UTAP Section.
  • Log in using Singpass and navigate to the “E-Services” section.
  • Select “UTAP Application”.
  • Complete the application form, including course details and proof of payment.
  • Submit the application and monitor your claim status through the NTUC website.

Advanced Examples: How UTAP Funding is Calculated

The following tables provide detailed examples of how NTUC UTAP and UTAP-Lite funding are calculated based on various scenarios:

Table 1: NTUC UTAP Calculation for Regular Members and Enhanced UTAP

CategoryCourse Fee (Before Subsidy)Government Subsidy (e.g., 70%)Course Fee Payable (After Subsidy)UTAP Support (50%)Final Amount Payable
Regular NTUC Member$1,000-$700$300-$150$150
NTUC Member (Aged 40+)$1,000-$700$300-$150$150
NTUC Starter Member$1,000-$700$300-$150 (max $200)$150

Table 2: NTUC UTAP Calculation for Multiple Courses

Course NameCourse Fee (Before Subsidy)Government Subsidy (e.g., 80%)Course Fee Payable (After Subsidy)UTAP Support (50%)Final Amount Payable
Data Science Basics$500-$400$100-$50$50
Advanced Data Analytics$800-$640$160-$80$80
Digital Marketing Fundamentals$600-$480$120-$60$60
Total UTAP Claimed (2025)-$190 (under $250 cap)$190

Common Mistakes to Avoid When Claiming UTAP Funding

  1. Missing the Claim Deadline: Remember, you must submit your UTAP claim within 6 months after course completion.
  2. Incorrect Membership Status: Make sure your NTUC membership is active and paid-up during the course period and at the point of claim.
  3. Claiming for Non-Eligible Courses: Ensure your chosen course is listed as a UTAP-supported course.
  4. Double Claiming: You cannot claim UTAP for a course fully funded by your company or covered by other government funding.
  5. Incorrect Document Submission: Always upload clear copies of your proof of payment and proof of completion.

Final Thoughts: Use Your NTUC UTAP Funding to Upgrade Your Skills

Whether you’re a young professional beginning your career or an experienced worker aiming to stay competitive, NTUC UTAP helps you lower the cost of upskilling. With a wide range of eligible courses in areas like data science, digital marketing, cybersecurity, and more, there’s something for everyone.

NTUC UTAP Funding FAQs (2025 Updated)

To ensure you fully understand NTUC UTAP and make the most of your funding, here are some of the most frequently asked questions answered in a clear and straightforward format:

What is NTUC UTAP?


NTUC UTAP (Union Training Assistance Programme) is a funding scheme that provides NTUC members with subsidies of 50% on unfunded course fees, up to a cap.


How much funding can I receive under UTAP?


1. NTUC Members: Up to $250 per year.

2. NTUC Members aged 40 and above: Up to $500 per year.

3. NTUC Starter Members: Up to $200 per year.


What are Unfunded Course Fees?


The portion of the course fee that remains after applying any government subsidies (e.g., SkillsFuture Credits, SSG funding).


Who is eligible for UTAP?


All NTUC members, including NTUC Starter Members (aged 18-25), who maintain a paid-up membership before course start and at the point of claim.


Can I choose the amount to claim from UTAP?


No, UTAP funding is fixed at 50% of the unfunded course fee, capped at $250 or $500 (depending on your age and membership type).


What is Enhanced UTAP?


Enhanced UTAP is for NTUC members aged 40 and above, offering an increased funding cap of $500 per year.


How long do I have to submit a UTAP claim?


Claims must be submitted within 6 months after course completion.


Can I claim UTAP for company-sponsored courses?


No, courses fully funded by a company or other external funding sources are not eligible for UTAP.


How can I check my claim status?


Log in to the NTUC Website, go to “E-Services”, and check the “UTAP Balance” or “Membership E-Statement” section.


What should I do if my claim is rejected?


Review the rejection reason provided, ensure your membership is active, and re-submit if eligible. Contact NTUC for further assistance.


When will I receive my UTAP funding?


Approved claims are processed within 4 weeks, and payments are disbursed via GIRO or cheque.


Can I apply for more than one course under UTAP in a year?


Yes, you can apply for multiple courses as long as the total funding claimed does not exceed the annual cap.


Are there any specific courses that are supported under UTAP?


UTAP supports courses that enhance employability skills. Search for eligible courses directly on the NTUC website.

Vertical Institute has empowered over 25,000 graduates with essential tech skills for career advancement. As a certified Approved Training Provider (ATO) recognised by SkillsFuture Singapore (SSG) and the Institute of Banking & Finance Singapore (IBF), we offer government-subsidised courses. Our blog shares insights, practical tips, and resources to help individuals apply these skills across industries.

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