Background
The Great Eastern Life SG Mobile App serves as a platform for policyholders to manage their insurance policies and interact with the company. While the app provides several essential features, the contact and communication functions between policyholders and their assigned agents are not prominently highlighted. This project focuses on improving the user experience (UX) to make these functions more accessible and user-friendly.
The primary goal is to highlight features that incentivize policyholders and agents to engage with one another via the app. By ensuring seamless, user-friendly tools for discussions, queries, and updates, the project aims to simplify navigation and processes to enhance overall satisfaction, increase user retention, and build stronger client-agent relationships.
Why Learn UX Design
With a huge shortage of tech talent in Singapore, UX design skills are not only highly sought after by top employers, but also by any business that has an online presence. Besides excellent career prospects and opportunities, UX design is an exciting field with plenty of room to exercise your creative and analytical skills.
The synergy between creativity and logic in UX design allows you to develop both soft and hard skills from critical thinking to coding and prototyping. Solve real-world problems by creating intuitive digital experiences and user journeys using creative thinking and data-driven research.
Break into the UX industry with the beginner-friendly UX Design Bootcamp by Vertical Institute. You will graduate with an IBF-accredited UX certification, as well as a polished, portfolio-ready project to showcase your arsenal of UX design skills.
Are There Government Subsidies Available?
Singaporeans and PRs can receive up to 70% IBF Subsidy off their course fees with Vertical Institute. The remaining fees can be fully claimable with SkillsFuture Credits. NTUC Union members may also utilise UTAP Funding to offset 50% of remaining fees.
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