How OSM Thome Prepared Employees for an AI Driven Future in Just 4 Weeks
Preparing employees for a rapidly evolving digital landscape is a key strategic priority for OSM Thome Singapore. To accelerate this transformation, the organisation partnered with Vertical Institute to equip its workforce with practical, future-ready Generative AI skills.
Building Future Ready Teams Through Generative AI
This initiative is part of a broader effort to build future-ready capabilities across the organisation. Through our training, participants gained a practical understanding of Generative AI, learnt how to responsibly apply it to enhance productivity and decision-making, and leverage data-driven insights to better serve their customers.
A 4-week, 3-cohort program designed around the work people actually do.
Vertical Institute designed and delivered a structured Generative AI training program tailored to business applications.
50 employees
trained across the Singapore office
32 hours
of hands-on training per participant
4-week program
delivered across 3 cohorts
The program was led by Jack Yu, an experienced trainer from Vertical Institute, who brought both technical expertise and a highly practical teaching approach. Through guided exercises and real-world use cases, participants learnt how to apply Generative AI tools directly to their day-to-day roles.
“We recently completed the first phase of our Generative AI training, with 50 colleagues participating in 32 hours of hands-on sessions led by Jack Yu from Vertical Institute.
Jack’s practical, engaging approach helped our teams understand how Generative AI can be applied in real business scenarios. This training not only strengthened our digital capabilities, it also equipped participants with a practical understanding of Generative AI, how it can be responsibly leveraged to enhance productivity and decision-making, and how data-driven insights can help us serve our customers even better.”
Building an AI Ready Workforce
By the end of the first phase, employees developed:
A strong, practical understanding of Generative AI applications in business
The ability to responsibly leverage AI to enhance productivity
Greater confidence in using data-driven insights to improve decision-making and customer service
Beyond technical skills, the program reinforced a culture of continuous learning and innovation within the organisation.
Scaling AI Capabilities for a Digital First Future
This initiative marks a significant milestone in OSM Thome Singapore’s broader digital capability-building efforts. More importantly, it reflects a clear commitment to investing in people—equipping them with the tools and confidence to lead in an AI-driven future. Following the success of the first phase, OSM Thome Singapore is expanding its training programme with us to reach more employees, continuing to scale AI capabilities across the organisation and strengthen its competitive edge in a digital-first world.
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