Core Soft Skill Courses for Professional Excellence

Enrol in our soft skill courses to build the essential skills to succeed in today’s workplace. From forming meaningful connections to communicating with impact and leading effectively, these soft skills bundles are designed to help you stack your skills and grow with confidence at every stage of your career.

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Course Status
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Online / In-Person

Intakes Available

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8-16 Hours Total

Course Duration

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Flexible Schedule

Weekdays or Weekends Available

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Beginner Friendly

No prior background needed

Build Your Professional Network, Forge Meaningful Connections

Strong relationships are at the core of every successful business. Develop the skills to manage teams effectively and build lasting customer relationships. These skills will help you improve retention, communication, and overall business outcomes.

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Manage and Strengthen Customer Relationships

Build trust, improve conversations, and create better customer experiences

8 Hours Total Online/In-Person Available

Claimable with:

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Effective People and Relationship Management

Managing workplace relationships can lead to better career opportunities.

15 Hours Total Online/In-Person Available

Claimable with:

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Managing Conflict in the Workplace

Manage conflict, stay in control, and respond effectively under pressure.

16 Hours Total Online/In-Person Available

Claimable with:

SFC View Course

Who Are These Courses For

For professionals who want to manage people better and build stronger, more effective customer relationships.

  • Anyone seeking better relationships
  • Team managers and business leaders
  • Service industry & customer service professionals
  • Account managers and sales executives

Present with Impact, Solve with Confidence

Build meaningful professional relationships by communicating your ideas clearly and thinking critically. These courses equips you with the skills to present with impact and engage others effectively so you can connect, influence, and stand out in any professional setting.

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Effective Presentation and Storytelling

Deliver clear presentations and tell stories that engage your audience.

16 Hours Total Online/In-Person Available

Claimable with:

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Critical Thinking & Problem-Solving

Break down problems, evaluate options, and make confident decisions.

16 Hours Total Online/In-Person Available

Claimable with:

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Who Are These Courses For

For professionals who want to think clearly, present confidently, and build meaningful connections at work.

  • IconBusiness professionals & entrepreneurs
  • IconStudents and freelancers
  • IconCareer switchers

Personal Effectiveness & Leadership Essentials

Step into leadership with confidence. Learn how to manage your time and priorities, translate strategy into action, and handle difficult conversations so you can drive results while building trust within your team.

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Leading with Clarity: From Strategy to Team Results

Sets clear goals, drives performance, and communicates effectively in various settings.

16 Hours Total Online/In-Person Available

Claimable with:

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Manage Stress and Build Mental Resilience

Manage stress, prevent burnout, and build mental resilience at work.

8 Hours Total Online/In-Person Available

Claimable with:

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Enhance Personal Growth & Increase Productivity

Enhance growth and productivity with a course to sharpen focus and build habits.

16 Hours Total Online/In-Person Available

Claimable with:

SFC View Course

Who Are These Courses For

Designed for professionals who manage people and responsibilities, ideal for professionals, managers, team leaders, and business owners who want to improve productivity, lead with clarity, and handle workplace challenges more effectively.

  • IconCustomer Service Professionals
  • IconManagers and Team Leaders
  • IconBusiness Professionals and Entrepreneurs

SUBSIDIES AVAILABLE

Pay Less With Government Subsidies

SkillsFuture Singapore Subsidy

SkillsFuture Singapore Subsidy

SSG subsidy covers up to 70% of course fees for eligible learners under SkillsFuture Singapore funding. This reduces the amount you need to pay, making it easier to access industry-relevant training.

SkillsFuture Credit

SkillsFuture Credit

Singaporeans aged ≥25 may use their SFC to offset the remaining course fees after funding.

Calculate your course fees and savings with the Subsidy Calculator or Contact Us

why opt for soft skill courses

SOFT SKILL COURSES

Why Opt for Soft Skill Courses

Workplaces are changing, and technical skills alone no longer meet business needs. Organisations now look for employees who can communicate clearly, solve problems, and work well with others.

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80% place strong importance on teamwork and collaboration

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81% of employers prioritise problem-solving skills

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66% of employers in Singapore report a shortage of talent with the right skills

Source: The Strait Times, SBR

Soft skills courses help you stay effective under pressure. That’s why Vertical Institute brings you into this dynamic environment, offering these courses to advance your core skills for professional excellence effortlessly. Ready to dive in?

Success Stories

We’ve Helped Students Transform Their Careers and Achieve Their Professional Goals.

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OUR HAPPY STUDENTS

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Why Choose to Upskill at Vertical Institute

We have helped over 50,000+ people transform their careers and achieve their professional goals. Our graduates have gone on to work at top companies around the world.

Our courses are led by industry experts with years of experience in their respective fields. They bring real-world insights and practical knowledge to the classroom.

Our courses are structured to cover the essential skills and tools needed for today’s workplace. From data and digital capabilities to productivity and leadership programmes, our curriculum equips you with practical knowledge you can apply straight away.

Learn at your own pace with both online and in-person formats available. Whether you’re a working professional or a full-time student, our courses fit into your schedule.

Join a vibrant community of learners and professionals. Network with peers, get support from mentors, and participate in collaborative projects.

Our graduates see tangible results. Many report significant salary increases and career advancements after completing our courses.

Why Choose to Upskill 
at Vertical Institute

FAQs About the Core Skills for Professional Excellence Courses

How long are the soft skills courses?

Course durations range from 8 to 16 hours, depending on the course. Each course is structured across lessons and an assessment, giving you focused, practical learning without a long-term commitment. Classes are available on weekdays and weekends to accommodate working professionals and students.

    Are the classes available online or in person?

    All courses are available online and in person. In-person classes are held at the Lifelong Learning Institute (LLI). Online classes are conducted via Zoom with live instruction and real-time interaction.

      Do I need prior experience to enrol?

      No prior experience is required. All soft skills courses at Vertical Institute are beginner-friendly and open to anyone looking to develop their professional skills.

        Who are the instructors?

        All courses are led by expert instructors who are practising professionals in their respective fields, supported by a teaching assistant during each class.

          Will I receive a certificate after completing the course?

          Yes. Upon completion, you will receive a Vertical Institute certificate and a WSQ Statement of Attainment recognised by employers in Singapore. Both credentials can be added directly to your LinkedIn profile.

            How do I secure my seat in a soft skills course?

            Pay the S$10.90 registration fee (incl. GST) when you sign up to hold your place. Our student services team will contact you to walk you through funding applications and payment arrangements. Eligible learners may pay little to no out-of-pocket after subsidies.

              What is the attendance and completion requirement?

              To qualify for SSG funding and receive your certificate, you must attend at least 75% of lessons, complete all assessments with a “Competent” grade, and submit course feedback. If you miss a class, you may attend a makeup session from another intake that week, subject to availability. Watching recorded sessions does not count toward your attendance requirement.

                What happens if I miss a class or need to reschedule?

                If you miss a class, you may attend a makeup session from another intake that week, subject to availability. If you need to reschedule your intake, requests must be submitted at least 14 days before the course start date, with a maximum of 3 reschedules allowed. Fees may apply. Learners who are absent without prior notice will not be eligible for a refund and may be held liable for the full unsubsidised course fee, including any funded portion that funding authorities require to be returned.

                  Do you offer corporate training for teams or organisations?

                  Yes, corporate training is available across all Vertical Institute soft skills courses. Companies can tap on the following funding options to offset training costs:
                  Absentee Payroll
                  Enterprise Innovation Scheme (EIS)
                  SFEC
                  Reach out to our team to learn more about corporate enrolment and funding eligibility.

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