Level 2
AI Workflow Automation Course
Build AI Workflow Automations That Save Hours of Manual Work
Design and automate real workflows by connecting AI agents to the tools and systems you already use, so you get more done with less manual work.
Pay little to no cash with government subsidies
$507 $1,300
Claimable with SFC, UTAP and PSEA
Online / In-Person
Intakes Available
17 Hours Total
5 Lessons + 1 Assessment
50% Subsidy on AI Tools
Get 50% support for ChatGPT, Claude & more!
Course Overview
Learn AI Automation with Vertical Institute
This course teaches you how to design and deploy AI workflows using Claude AI and n8n. Build intelligent workflows that connect your tools, automate repetitive tasks, and solve business problems.
Key Learning Outcomes
Save Hours by Automating Repetitive Work
Design AI-powered workflows that automate repetitive business tasks using Claude AI and n8n.
Connect AI with the Tools You Already Use
Integrate AI with documents, spreadsheets, email, messaging apps, and other business tools.
Build AI Agents That Get Work Done
Create intelligent workflow agents that retrieve information, make decisions, and complete tasks.
Build AI Solutions You Can Trust
Learn how to safeguard AI workflows with governance, approvals, and responsible practices.
“You're not going to lose your jobs to AI, you're going to lose your job to somebody who learnt AI better than you. ”
who is this course for
Is AI Workflow Automation Course Right for Me?
Whether you’re a working professional, enterprenurs or tech enthusiast, this course is designed for anyone ready to move beyond using AI tools and start building AI automations for business use cases.
Turn recurring tasks into automated workflows that connect your everyday tools and systems.
Connect your apps, data, and systems into workflows that work together.
Build AI-powered workflows and agents that can handle real business tasks.
What You'll Work With
Build Real Skills with Hands-On AI Tool Practice
Claude
n8n Cloud
Make
Learn to select the right Claude model, design effective prompts, and power AI agents that can reason through real business tasks.
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Choose the right Claude model for every workflow
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Design structured prompts for reliable AI outputs
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Power AI agents with reasoning and tool use
Build end-to-end AI workflows using n8n Cloud's visual builder, connecting Claude with your business tools and data.
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Automate multi-step business processes
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Connect AI with apps, documents, and APIs
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Build AI agents using workflow patterns, MCP and RAG
Gain exposure to Make.com as an alternative automation platform for building AI-powered workflows.
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Understand visual workflow automation concepts
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Build automations across connected applications
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Transfer your automation skills across platforms
AI TOOLS SUPPORTAI Tools Support
50% Subsidy on AI Tools 🎉
Enrol and get 50% support for ChatGPT, Claude & more!*
*For NTUC members only. Subject to UTAP T&Cs and annual cap.
Course Curriculum
What You’ll Learn in This Course
Covers connecting n8n Cloud to Claude AI through an approved shared API key, running your first cloud workflow, and comparing Claude model tiers for the task at hand.
Explain and configure the cloud AI stack, then run a simple n8n Cloud workflow that calls Claude AI through an approved credential.
Covers model benchmarks, temperature and context-length trade-offs, system prompts, vision and tool use, and comparing Claude model tiers (Haiku, Sonnet, Opus) for cost, speed and reliability.
Select and justify an appropriate Claude model tier and configuration for a given workflow task. (K2, K6, A5)
Covers tool-use and function-calling concepts, MCP (resources, prompts and tools), grounding Claude in approved documents via RAG, and building a multi-step n8n Cloud workflow with classification and routing.
Design and build an integrated, grounded AI workflow using MCP and RAG-based context augmentation. (K1, K2, K7, A3, A4)
Covers the four workflow patterns (Prompt Chaining, Routing, Parallelisation, Evaluator/Optimiser), structured prompt design, and building a workflow agent using n8n's AI Agent node.
Design a predictable, auditable workflow agent using an appropriate workflow pattern and guardrails. (K3, K4, A1, A3)
Covers the autonomy spectrum, comparing workflow and autonomous agent platforms, analysing real agent failure cases, and applying safety, governance and human-approval controls — the course capstone.
Select and justify a workflow agent, autonomous agent, or hybrid approach for a business scenario, applying appropriate safety and governance controls. (K5, A1, A2, A4, A5)
Covers OpenAI API fundamentals, endpoints and tokens, temperature tuning, secure key management, and comparing AI-as-a-Service providers.
Explain API fundamentals, endpoints, requests and responses, and evaluate the performance of LLMs using appropriate metrics.
- Written Assessment: Individual, open-book, short-answer assessment covering all Knowledge items K1–K7, conducted 1:1 under live supervision. Candidates may refer to their Lesson materials, but must answer independently.
- Practical Assessment: Individual Practical Assessment Project (a real or example business process the learner selects) completed self-paced and submitted via the learning portal before the assessment day, followed by a 10-minute Project Presentation with authenticity questions from the assessor, conducted 1:1.
Entry Requirements
- Learners will need a Windows or Mac laptop that meets the minimum requirements. See full specs in our FAQ.
- Access to Claude AI and n8n Cloud is provided at no extra cost. Do not create paid accounts or start an n8n trial before class, your trainer will guide setup on Day 1.
- A stable internet connection is required throughout the course, as Claude AI and n8n Cloud run entirely in your browser.
- Prefer locally installed AI tools? Custom B2B training options are available. Contact our team to learn more.
- Basic familiarity with Generative AI and prompting is recommended. New to AI? We recommend starting with our Generative AI Course (Level 1) first.
Student Testimonials
What They Said About Vertical Institute
This Gen AI course exceeded my expectations. I learned a great deal and have already seen significant benefits from the knowledge and skills gained. I would highly recommend this course!
Instructors
Learn From the Best in the Industry
Kenneth
Generative AI & Digital Marketing Consultant
Ex-PropertyGuru Training Manager | Ex-Google Program Manager | SME Owner ACTA Certified Trainer | Registered Real Estate Salesperson (Singapore)
Ronald Lee
Certified Information Privacy Professional/Asia
Past Projects: SMRT Corporation, Civil Aviation Authority of Singapore, Infocomm Media Development Authority, National Trades Union Congress, Singapore Department of Statistics
Peter
CO-Founder, CEO - Synectify
Dr of Philosophy, National University of Singapore
Certification
Earn Industry-Recognised Certifications
Receive a Vertical Institute Certificate of Completion and a WSQ Statement of Attainment, industry-recognised credentials that can be used to demonstrate your skills and expand your network.
Accredited Certification from Vertical Institute and WSQ
Course Fee & Government Subsidies
Pay Little to No Cash with Government Subsidies
SkillsFuture Credits, UTAP and PSEA Claimable 🎉
SkillsFuture Credits: All Singaporeans aged 25 years old and above can use their SkillsFuture Credits to fully offset the remaining fees.
UTAP Funding: In addition, NTUC members can utilise UTAP to offset up to 50% of remaining fees (capped at $500 per year).
PSEA: All Singaporeans aged 21 – 31 may use their Post-Secondary Education Account (PSEA) to offset remaining fees.
Looking to train your team? Check out our corporate pricing. View Corporate Pricing
View Corporate PricingUpcoming Course Schedules
Choose a Schedule That Works for You
Generative AI Workflow Automation Course
TGS-2026062445
Method: Online / In-Person
Duration: 17 Hours Total
Lessons: 5 Lessons + 1 Assessment
Trusted by 50,000+ learners
Join the generative AI Workflow Automation Course Today
Ready to Automate Your Workflows and Save Hours of Manual Work?
Build real AI automation skills with our Generative AI Workflow Automation course. Secure your spot and start designing agents that save real time on real work.
Frequently Asked Questions
How do I secure my seat in the Generative AI Workflow Automation Course?
To reserve your place, pay the S$10.90 registration fee (incl. GST) when you sign up. This holds your seat while our student services team contacts you within 24 hours to guide you through funding applications and payment arrangements. In many cases, eligible learners pay little to nothing out of pocket after subsidies.
Is the S$10.90 registration fee refundable?
No. The S$10.90 registration fee is strictly non-refundable under all circumstances.
What funding subsidies are available for this Generative AI Workflow Automation Course in Singapore?
Eligible Singaporeans and PRs can access up to 70% course fee funding through the SkillsFuture Singapore (SSG) funding. Additional support includes SkillsFuture Credit for Singapore Citizens aged 25 and above.
Funding approval is subject to eligibility criteria set by the relevant authorities. Vertical Institute does not guarantee funding approval and is not liable for rejections, delays, or clawbacks.
Can I use SSG Funding and SkillsFuture Credit at the same time?
Yes. For the Generative AI Workflow Automation Course, you can combine SSG Funding and SkillsFuture Credit to further reduce your out-of-pocket costs. SkillsFuture Credit must be applied after SSG Funding has been applied. You may reach out to our team for guidance on applying for your SkillsFuture Credit.
Am I eligible for SSG funding support?
To qualify for SSG funding, you must be at least 21 years old, a Singapore Citizen or PR, achieve at least 75% attendance (minimum 4 out of 5 lessons), and pass the final assessment. Visit the SkillsFuture Singapore website for the full eligibility criteria.
What is the refund and withdrawal policy?
| Timing of Withdrawal | Refund |
| >14 days before course start | 100% refund (excluding $10.90 fee) |
| 7–14 days before | 50% refund (excluding $10.90 fee) |
| <7 days before | No refund |
| After course starts | No refund |
An administrative fee of $15 applies to all approved withdrawals.
What are the attendance and completion requirements?
To meet SkillsFuture Singapore (SSG) requirements and qualify for government funding, you must attend at least 75% of lessons (minimum 4 out of 5 classes), complete all required assessments and receive a “Competent” grade, submit any required capstone project work, and complete course feedback surveys. Failure to meet these requirements means you will not receive your certificate, may lose funding eligibility, and may be required to pay the full unsubsidised course fee.
What are the minimum entry requirements for the Generative AI Workflow Automation Course?
While this course is open to all learners, it is designed for those looking to move beyond foundational Generative AI concepts and apply them in real-world workflows. Prior exposure to Generative AI tools or concepts is recommended.
Applicants must be at least 21 years old, with English literacy at WPL Level 5 or equivalent, basic computer literacy, and 1 to 2 years of work experience in any industry. All tools are web-based, so no installation is needed, just use your own laptop or PC to attend the course.
You’ll be supported throughout with pre-work materials, experienced instructors, teaching assistants, and access to our e-learning platform for all course content and assignments.
What are the laptop requirements for this course?
This course runs entirely in the cloud through Claude AI and n8n Cloud, so there’s nothing to install, but you’ll need a laptop that can run these platforms smoothly in your browser.
Windows Laptop
| Requirement | Minimum (Must-Have) | Recommended (Good-to-Have) |
|---|---|---|
| Operating System | Windows 10 (64-bit) or later | Windows 11 (64-bit) |
| Processor | Intel Core i3 or equivalent, or newer | Intel Core i5 or equivalent, or newer |
| Memory (RAM) | 8 GB | 16 GB or more |
| Storage | At least 5 GB free space | 256 GB SSD or more, with ample free space |
| Browser | Latest version of Chrome or Edge | Same, set to update automatically |
| Internet Connection | Stable broadband or hotspot, at least 10 Mbps | Wired or Wi-Fi 6, at least 25 Mbps |
| Power | Fully charged laptop with charger | Charger plus a portable power bank as backup |
Apple MacBook
| Requirement | Minimum (Must-Have) | Recommended (Good-to-Have) |
|---|---|---|
| Operating System | macOS Ventura (13) or later | macOS Sonoma (14) or later |
| Processor | Apple M1, or Intel Core i5 or newer | Apple M1 or later (Apple Silicon) |
| Memory (RAM) | 8 GB | 16 GB or more |
| Storage | At least 5 GB free space | 256 GB or more, with ample free space |
| Browser | Latest version of Safari or Chrome | Same, set to update automatically |
| Internet Connection | Stable broadband or hotspot, at least 10 Mbps | Wired or Wi-Fi 6, at least 25 Mbps |
| Power | Fully charged MacBook with charger | Charger plus a portable power bank as backup |
You’ll also need a webcam-capable browser for the live session. If you’re joining an in-person run, the venue provides classroom Wi-Fi, but a mobile hotspot backup is recommended in case of connectivity issues.
Who This Course Is For
This course is for learners with foundational Generative AI knowledge. Expect hands-on experience building AI agents and automating workflows from day one.
If you’re new to AI, we highly encourage you to complete our Generative AI Level 1 course first to build the essential foundation.
Is this course suitable for beginners?
This course is designed for learners who already have some familiarity with Generative AI tools or concepts, as it moves quickly into building AI agents and workflow automation. If you’re completely new to Generative AI, we highly encourage completing the Generative AI Level 1 course first, it will give you the foundational knowledge needed to keep up with this course’s pace and get the most out of it.
What if I want to learn more after this?
If you’d like to deepen your AI expertise after mastering GenAI Workflow Automation, Vertical Institute offers a range of generative AI courses such as:
- Content Creation with Generative AI: Produce content faster using AI tools
- Generative AI Course: Apply Gen AI tools and prompt engineering to automate tasks and drive business outcomes.These courses complement the GenAI Workflow Automation course perfectly, giving you a well-rounded skillset to excel in the fast-growing AI landscape.
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Decide which course is the best for you
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🏢 CORPORATE TRAINING
Build an AI-Powered Team with AI Automation Course
Go Beyond Basic AI Use
Upskill your team from prompting to designing and deploying ready AI systems.
Faster Execution, Less Manual Work
AI workflows handle the heavy lifting so your team focuses on what matters.
Reduce Operational Bottlenecks
Replace repetitive multi-step processes with intelligent, scalable AI pipelines.
Generative AI Workflow Automation
Course Fee & Subsidy Breakdown for Corporate
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