E-commerce and Gig Platforms Course
This course introduces you to the growing role of digital marketplaces and gig platforms within Singapore’s retail and service sectors. Learn to navigate online marketplaces, understand digital retail operations, and participate effectively in flexible work arrangements. No prior experience needed.
Pay little to no cash with government subsidies
Trusted by 50,000+ learners
Online/In-person
8 Hours total
Flexible Schedule
Weekdays or Weekends Available
Beginner Friendly
No prior background required
Learn E-commerce and Gig Platforms with Vertical Institute
Why Learn E-commerce and Gig Platforms
As organisations increasingly adopt e-commerce channels and platform-based service models, employees need to learn how to navigate online marketplaces, understand digital retail operations, and participate effectively in flexible work arrangements. This course equips learners with foundational knowledge of how major e-commerce and gig platforms operate, and how individuals and organisations can utilise these platforms to support business operations, expand service delivery, and adapt to emerging workforce models.
Who is This Course For
Working Professionals & Career Switchers
Gain the skills to navigate digital platforms and adapt to emerging workforce models, without leaving your current role.
Aspiring Entrepreneurs & Creatives
Understand how e-commerce and gig platforms operate to support business operations and expand service delivery with confidence.
Retirees & Seniors
Learn how digital marketplaces and platform-based services work at your own pace, and explore flexible ways to participate in the digital economy.
Students and Fresh Grads
Build foundational knowledge of Singapore's retail and digital commerce landscape to stand out in an increasingly gig-economy supported job market.
Skills You Will Learn
Course Fee & Government Subsidies
Looking to train your team? Offset up to 90% of training costs with SFEC. View Corporate Pricing
View Corporate Pricing
Singapore Citizens
(40 years and above)
Singapore Citizens
(Below 40 years) and PR
Course Name: E-commerce & Gig Platforms Course
Course ID: TGS-2026062564
Funding Validity Period: 25-03-2026 - 24-03-2028
Have questions? Read FAQs or Contact Us.
E-commerce and Gig Platforms Course Details
Vertical Institute’s E-commerce and Gig Platforms Course course provides practical training for retail and service professionals seeking to understand and navigate Singapore’s digital marketplace and gig economy. Through practical examples and guided activities, learners will examine platform operations, service delivery expectations, and digital retail practices relevant to today’s evolving retail and services landscape.
Key Learning Outcomes
The Retail Industry in Singapore: Key Factors and Economic Role
Understand the retail industry in Singapore and key target markets, and identify the technology and legal requirements that influence retail operations and compliance.
Retail Formats and Target Market Dynamics
Learn the impact of external economic and political events on Singapore's retail industry and recognise the various service levels offered in retailing and how they relate to target market needs.
Key Issues and Strategic Considerations in Retail
Tackle the key issues affecting the retail sector in Singapore and their operational impact, and identify how key considerations influence strategic decisions across the industry.
Gain Insights From Leading Experts in the Industry
Stan
Lead Data Scientist - Citi
Master’s in Computing National University of Singapore
John Amos
Founder - Cutting Edge Learning Hub
Master’s in International Business Management Edinburgh Napier University
Martin
Founder and Principal Consultant - The Gain Lab
Master’s in Business Administration in Murdoch University
Peter
CO-Founder, CEO - Synectify
Dr of Philosophy, National University of Singapore
How We Make Learning Different
Beginner-Friendly
Expert-Led Learning
Hands-On Training
Out of Class Support
Lifetime Resource Access
Earn a Certification in E-commerce and Gig Platforms Course
You will receive a certificate from Vertical Institute upon successful completion of the course, together with a WSQ Statement of Attainment recognised by employers in Singapore. They can be used to demonstrate your skills to potential employers and expand your professional network
Community Benefits
Tap on our invite-only alumni events and workshops to learn with a community and expand your network! Our guest speakers are thought leaders in their fields who share practical tips to help you stay ahead of industry trends.
Recommended By Over 50,000+ Alumni
Jacqueline
Vertical Institute Alumni
In the era where digital marketing is essential for promoting yourself or your business, this course is an information-packed package by an experienced lecturer in the field. As a total layman in this field, I learnt tons and hope to implement the knowledge learnt in my future endeavours.
Elvin Tay
Vertical Institute Alumni
What stood out to me was the hands-on approach to learning. The instructors not only provided theoretical knowledge but also shared real-world applications and case studies, which made the material engaging and relevant.
Jermine
Vertical Institute Alumni
My instructor and teaching assistant were helpful and provided informative materials. The lessons were well-structured, productive, and engaging. There was a lot of hands-on to ensure we understood and could apply the concepts well. I highly recommend this course.
Upcoming E-commerce and Gig Platforms Course Schedules
Choose from our flexible Generative AI course schedules outside working hours. We have time slots available on weekday evenings or weekends.
E-commerce and Gig Platforms Course FAQs
How long is the E-commerce and Gig Platforms Course in Singapore?
The course runs for 8 hours in total — 7 hours of instruction and 1 hour of assessment.
Do I need prior experience to join the course?
What topics are covered in the E-commerce and Gig Platforms Course?
You’ll learn about Singapore’s retail industry and economy, e-commerce and gig platform operations, service levels in retailing, technology and legal requirements, key issues affecting the retail sector, and government strategies for retail productivity.
What is E-Commerce and Gig Platforms and how does it work?
Digital commerce refers to the buying and selling of goods and services through online platforms and digital marketplaces. It encompasses everything from setting up an online storefront on platforms like Lazada and Shopee, to offering services through gig platforms. By leveraging technology, individuals and businesses can reach wider audiences, streamline transactions, and operate with greater flexibility — all without the constraints of a physical store.
What is the Gig Economy and how does it relate to retail?
What are the main e-commerce and gig platforms used in Singapore?
Singapore’s digital retail and gig ecosystem includes a range of well-established platforms, each serving different purposes:
- Lazada & Shopee: Popular e-commerce platforms where you can buy and sell physical products online.
- Grab: A super-app offering on-demand services including food delivery, ride-hailing, and more.
- Deliveroo: A platform connecting consumers with food and retail delivery services.
This course explores how these platforms operate, how service delivery is structured on each, and how individuals and organisations can utilise them effectively.
What skills are needed to work in in Online Selling and Gig Platform?
To participate effectively in digital commerce and the gig economy, the key skills needed are:
- Platform Navigation: Understanding how to operate across major e-commerce and gig platforms, from listing products to managing service delivery.
- Retail Industry Knowledge: Gaining a solid understanding of Singapore’s retail landscape, including market dynamics and target audiences.
- Legal and Compliance Awareness: Knowing the technology and legal requirements governing digital retail and gig work in Singapore.
- Strategic Thinking: Recognising how external economic and political events impact the retail sector and using this awareness to make informed decisions.
- Service Delivery: Understanding different service levels across platforms and how to meet customer expectations effectively.
What career opportunities are available with digital commerce skills?
Digital commerce skills open doors to a wide range of roles across Singapore’s retail and service sectors. Career opportunities include:
- E-commerce Store Operator: Manage and grow an online storefront on platforms like Lazada or Shopee.
- Gig Platform Worker: Offer services flexibly through platforms such as Grab or Foodpanda.
- Digital Retail Coordinator: Support a company’s online sales channels and platform operations.
- Freelance Service Provider: Leverage gig platforms to offer skills-based services on a flexible basis.
- Platform Business Owner: Build and scale a business using digital marketplaces as your primary sales channel.
With Singapore’s retail sector continuing to digitalise, professionals who understand platform-based commerce are increasingly in demand across industries.
How does a company benefit from equipping employees with digital commerce knowledge?
By upskilling employees in digital commerce and gig platform operations, companies can:
- Expand Service Delivery: Employees who understand platform operations can help the organisation reach new customers and markets online.
- Improve Operational Efficiency: Staff familiar with digital retail processes can streamline workflows and reduce friction in day-to-day operations.
- Adapt to Workforce Changes: As gig and platform-based models become more prevalent, an informed workforce ensures the company can adapt to emerging workforce structures.
- Ensure Compliance: Employees trained in the legal and technology requirements of digital retail help the organisation operate safely and within regulatory frameworks.
- Stay Competitive: With e-commerce and gig platforms reshaping retail, companies with digitally capable teams are better positioned to grow and remain relevant in Singapore’s evolving economy.
Is certification provided after completing the course?
Is corporate training available for this course?
Can I access course materials after completing the course?
What other courses pair well with this course?
Looking to build on your digital commerce skills? Expand your capabilities with these related courses:
- Digital Marketing Course — Perfect for side hustlers looking to take things to the next level.
- Facebook & Instagram Marketing – Learn how to create scroll-stopping ads that convert.
- TikTok Marketing – Master viral content strategies to grow your audience fast.
- SEO Marketing Course: Master the skills to rank your side hustle on Google naturally.
- Google Analytics 4 (GA4) – Track and understand your web traffic to optimise sales.
- Google & YouTube Marketing – Reach wider audiences with cost-effective ads on two of the biggest platforms.
E-commerce and Gig Platforms
Method:Online/In-person
Duration: 8 hours total
Lessons: 5 Lessons + 1 Assessment
Trusted by 50,000+ learners
Reserve Your Spot for the E-commerce and Gig Platforms Course
Gain the foundational knowledge and practical skills to navigate Singapore’s digital marketplace and gig economy.
Digital Commerce and Gig Platform Operations Course Curriculum
Master the fundamentals of Generative AI through our comprehensive and hands-on curriculum.
Pre-Work
As a VI student, you will be given access to online learning materials in our e-learning portal.
To get you ready for learning, this essential pre-work will familiarise you with the basics of the key concepts and tools we will be using throughout the course.
Although you will learn these topics remotely before you arrive in class, you won’t be far away from the resources of the VI community. Make use of our Telegram channel to leverage connections with students, alumni, instructors and experts. At the end of your pre-work, you’ll be ready for the fast pace on campus!
After the course, you can choose to participate in follow-up sessions with your instructor, either in a group and/or individually, included as part of the course fee.
Module 1: Introduction to GAI
Tutorial:
- Intro to generative AI (GAI)
- Machine Learning
- Risks and limitation
Activity:
- Implementing decision trees
- Discussion of use cases
- Discussion of AI ethical dilemmas
Module 2: ChatGPT Beginner Techniques
Tutorial:
- Tour of ChatGPT
- Prompt engineering
- Task-based prompts
- Working with complex texts
- Prompt engineering tools
Activity:
- Text simplification
- Text summary
- Sentiment analysis
Module 3: ChatGPT Intermediate Techniques
Tutorial:
- One-shot, few-shot, Chain-of-thought prompting
- Working with structured text and data
- Working with templates
- Interactive applications
- Integrating AI
- Plagiarism Detection Tools used: ZeroGPT, Grammarly and more
Activity:
- Multi-shot prompting
- Structured text
Module 4: ChatGPT Advanced Techniques
Tutorial:
- Stepwise Methodology
- Advanced prompting techniques
- Chain of Thoughts
- Tree of Thoughts
- Graph of Thoughts
- Prompting as Programming
- Markdown language
- Reports or presentations creation using AI tools like Adobe Firefly
Activity:
- Generative reporting
- Synthetic data generation
- Advanced prompting practice
Module 5: ChatGPT Automation
Tutorial:
- Introducing ADA
- Advanced prompting techniques
- Markdown language
- OpenAI API Tools
- API key management
- Automation in video workflows for efficiency using Sora
Activity:
- Generative reporting
- Synthetic data generation
- Advanced prompting practice
Module 6: OpenAI API
Tutorial:
- Introducing APIs
- Tokens and Tokenisation
- OpenAI API
- OpenAI API Tools
- API key management
- Explore the use of Udio to create AI music content
Activity:
- Experiments with temperature
- Generating synthetic data
- Classifying an online review
Module 7: ChatGPT Security and Ethics
Tutorial:
- ChatGPT Security
- Ethical Issues
- Legal Issues
Activity:
- Discussion of ethical and legal issues
- Select capstone presentation and sharing
Written & Practical Assessment
Participants will be required to attend an assessment after the last lesson as part of the funding requirements.
Discuss your career goals
Decide which course is the best for you
Understanding the government subsidies
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🏢 CORPORATE TRAINING
Train Your Team to Navigate E-commerce and Gig Platforms Course
*Subject to business eligibility for each subsidy. Enquire to find out more
Why E-commerce and Gig Platforms Course for your team matters:
Digital-Ready Retail Staff
Train your team to confidently navigate online marketplaces and gig platforms relevant to Singapore's retail sector.
Serve Customers Better Online
Equip staff to understand digital service delivery expectations and meet them consistently across platforms.
Adapt to Industry Shifts
Build a workforce that understands how economic and market changes impact retail strategy and service delivery.
E-commerce and Gig Platforms Course Fee Breakdown for Corporate
*Subject to business eligibility for each subsidy. Enquire to find out more